Yes, you must create an account in order to place an order from our catalogue. In order to access your shopping history, expedite checkout, and use our customised services like the Gift Registry and Wish list, we also strongly advise registering. Additionally, our registered users are among the first to learn about any special offers. You may easily register with us by making an account right here.

After reviewing an item, add it to the cart by clicking on “Add to cart”. Alternatively, click on “Add to Wishlist” for future reference or purchase. Review and/or modify items in your cart at any time by clicking on the cart icon at the top of the page. Enter a Discount Code, if applicable. Once you have reviewed/modified your order, click on “Continue Shopping” or, if you are ready to complete your transaction, click on “Make Payment”.

Unregistered users will be asked for billing and shipping addresses, while registered users will simply have to confirm the billing and shipping addresses stored in their account.

COD option is eligible on total order value under INR 4,000. For orders with cart value above INR 4,000/-, payments can be made through Credit Card, Debit Card, UPI, Net Banking, Wallets and Gift Cards.

To check your order status or order history, please log into your account. Alternatively, you may also check your order status by connecting with us on our WhatsApp Chat Support Number (+91 7303578876) (Business Hours: Monday to Friday between 0900 Hrs. to 1800 Hrs.)

Once your order is placed, you will receive an on-screen confirmation as well as a confirmation via email. These notifications contain details of your order and a unique order enquiry number.

For any questions, concerns, or assistance, our customer support team is ready to help. You can reach them via email at (reachus@sls-retail.com) or by phone at (+91 7303578876). Alternatively, you can use the contact form on our website.

Yes, we occasionally run special promotions and discounts. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

Yes, we ship PAN India.

We levy INR 99 as shipping charges for orders below INR 999; above it, shipping is free.

We strive to deliver your purchases quickly and safely every time. Delivery time varies depending on the product and location. However, most products are shipped within few working days

Any product delivered defective / damaged or wrong W.R.T. what is shown on the website could be returned / replaced within 48 hours of the delivery. Please reach out to our WhatsApp chat support on (+91 7303578876) (Business Hours: Monday to Friday between 0900 Hrs. to 1800 Hrs.)

i. We accept returns / replacements of Cutlery, Bedding & Cushions,Decorative Flowers, Candles, Towels ONLY. Please place the return / replacement request within 48 hours of the delivery.

ii. Due to the fragile nature of our products and complexities of reverse logistics, we do not accept returns / replacements in rest of the categories & subcategories.

iii. Please return the products in their original packaging. Double-check that you've included all the tags, warranty cards, and all other attachments that came with your order.

If you return your products by placing an online return request or calling us for a return pick-up, here’s how it works:

i. It’ll take 4-5 business days for us to receive your products and perform a quality check.

ii. We’ll then take 2 business days to approve the refund.

iii. Your bank or card may take a further 2 to 7 business days to process the transaction.